Sustainability Overview
Thai Credit Bank and ESG
Thai Credit Bank Public Company Limited is committed to operating as a sustainable bank with responsibility, emphasizing the promotion of sustainability in three dimensions known as ESG: Environment, Social and Employee, and Governance. This commitment is reflected through the bank's operations and the dedication of every employee, focusing on sustainable growth for both business and society in the long term. The bank conducts its business responsibly with respect to the environment, society, and employees, under good governance (ESG) principles, to lead towards sustainable banking practices.
Thai Credit Bank Operates Under ESG Principles to Promote Stability and Sustainability in Every Dimension.
Environment
Thai Credit, together with the executive team, executives, and employees at all levels, focuses on the long-term sustainable growth of business and society. Thai Credit conducts business with responsibility for the environment in various aspects by creating awareness of environmental protection and the effective use of resources among employees. Thai Credit participates in society, communities, and customers to promote awareness of environmental conservation.
In addition, Thai Credit has established a credit risk policy and credit approval process with consideration for environmental impacts to reduce environmental risks that may arise from granting credit and the impact on the Bank's reputation. Thai Credit also places importance on responsible lending to environmentally friendly projects that have no negative impact on the community. This approach expands business opportunities to new groups of customers and products.
Social
Thai Credit is committed to ensuring that customers and the general public have knowledge and understanding of managing finances for both their business operations and daily lives, while providing opportunities to access a stable, secure, and fair financial system through responsible lending practices. Moreover, Thai Credit recognizes the importance of respecting diversity and equality within the organization and across the supply chain, particularly in promoting female labor, creating opportunities for professional growth for internal personnel, and supporting business operations for customers in the value chain equitably, without gender discrimination.
Governance
Thai Credit believes that conducting business under the principle of good corporate governance and the Bank's ethics and code of conduct, as determined and promulgated by the Bank, in terms of the roles and responsibilities of the committee, executives, and employees, is an effective mechanism supporting operations and internal control proportionate to risks. Promoting employee behavior and an organizational culture that considers risk, fairness, and transparency will allow Thai Credit to effectively manage and control risks and stakeholders in a comprehensive manner, creating value for the Bank appropriately in the long term, as well as supporting sustainable economic and social growth.
Employee
Thai Credit places great importance on employees at all levels as valuable resources of the organization and key factors driving operational success in achieving its goals. The Bank is committed to managing, developing, and retaining employees to collaboratively create sustainable achievements and progress for the organization. This is carried out under labor protection laws and international practices, with respect for the rights, dignity, and equality of all employees. Thai Credit implements this commitment through employment policy formulation, management of a fair and appropriate compensation system, and provision of various benefits. The Bank promotes a good quality of work life with ethical conduct and supports a positive working environment, occupational health, and workplace safety, in line with international standards. Thai Credit prioritizes career growth and continuous development of human resources through comprehensive training programs and communication. This prepares employees for the Bank's growth and supports career advancement based on individual knowledge and capabilities. Furthermore, Thai Credit has initiatives to foster employee engagement and retention, such as Emmag, Emwatch, and Outing activities.
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Analysis of Stakeholders in The Business's Value Chain
Thai Credit is committed to managing and operating its business with honesty, transparency, and fairness in line with the principles of good corporate governance. It also adheres to its social and environmental responsibilities in accordance with applicable policies on market conduct and responsible lending, and to the philosophy of "Everyone Matters" when driving sustainable business growth. In order to develop unique and simple products transparently, it has set out policies, measures, and operational systems to prevent and manage conflicts of interest, and to monitor and inspect for compliance with these policies, measures, and operational systems. It also regularly reviews the appropriateness of relevant policies and guidelines for the benefit of all groups of stakeholders.